Back to Portfolioai
Aurora AI Assistant
An intelligent customer support assistant powered by large language models, capable of handling complex queries, escalating to human agents, and learning from interactions to improve over time.
Aurora AI Assistant
The Challenge
A growing enterprise needed to handle 5x their support volume without proportionally increasing headcount, while maintaining high customer satisfaction scores.
Our Solution
Built a RAG-based AI assistant using Claude API and LangChain, trained on the company's knowledge base. Implemented smart escalation, sentiment analysis, and continuous learning feedback loops.
Results
70% of queries resolved without human intervention
Customer satisfaction increased by 25%
Average response time reduced from 4 hours to 30 seconds
$2M annual savings in support costs
Tech Stack
Claude APILangChainPythonNext.jsPostgreSQLRedis
Want Similar Results?
Let's discuss how we can build something great for your business.
Get a Free Quote